Business Process Management
Continuous Excellence & Innovation
Our mission is to act as Business Process Management consultants for a never-ending change based on different engineering techniques and models to improve performance indicators, build value chains between processes and fulfill their policies and objectives and clean up and prepare business processes for automation to maximize its benefits.
We proactively pursue continuous improvement of business processes and enable their advancement in the light of customer experience, efficiency, effectiveness and readiness for automation.
We aspire to create to team of problem solvers across the company where every people feels empowered to challenge their owned processes and looks for better ways to perform their jobs
Value Competitive Advantage
Strategy
Partner with leadership to ensure alignment of their improvement opportunities toward corporate goals.
Execution
Track and monitor improvement projects across all functions and areas of GBS.
Education
LEAN certification program on demand and coaching program for individuals who want to improve their skillset.
Culture
Promote on-site activities and workshops to keep the site involved and interested in improving its processes.
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Global Business Services
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